Certified Rehabilitation Registered Nurse (CRRN) Practice Exam

Which activity is NOT typically expected from a case manager?

1. Evaluation of goal achievement

2. Assisting the patient with coping and adaptation

3. Discharge planning

4. Providing direct patient care

The correct answer is: Providing direct patient care

The option identifying providing direct patient care as an activity not typically expected from a case manager is accurate because case managers primarily focus on coordinating and managing patient care rather than delivering hands-on clinical treatment. Their role involves overseeing the entire care continuum, which includes evaluating patients’ progress towards achieving healthcare goals, assisting patients in coping with their conditions, and planning for discharge or transitions in care. Direct patient care, such as administering medications, performing assessments, or providing therapy, is the responsibility of qualified nursing or clinical staff. In contrast, case managers integrate various resources, settings, and disciplines to ensure that patients receive the appropriate services, advocating for their needs while facilitating effective communication among all parties involved in a patient's care. This distinction emphasizes the case manager's role in care coordination rather than clinical intervention.